FAQ
Your page
Why does my business already have a page?
BizBio publishes pages for local businesses from public sources (name, category, hours, and location) so owners can claim and correct them. Until it is claimed, the page carries a clear notice that it is not yet managed by its owner.
The details on my page are wrong. How do I fix them?
Claim the page. Editing opens immediately and your corrections go live as soon as your claim is approved, usually within 24 hours.
I don't want a page at all. Can it be removed?
Yes. We honour verified removal requests and never republish a removed business. A dedicated removal request form is coming; until then, claiming the page and contacting support achieves the same result.
Claiming
What does claiming cost?
Nothing. Claiming, editing, QR codes for every branch, and analytics totals are free forever.
How do I prove the business is mine?
You don't need to — claiming an unclaimed page makes it yours right away, no documents. We only ask for a trade licence if you're disputing a page someone else already manages; a person reviews disputes within 24 hours.
My business isn't on BizBio yet. Can I still get a page?
Yes, create one free. You pick your category, add your details and hours, and your page goes live right away — yours to edit, no documents needed.
Pricing & billing
What's in Free versus Pro?
Free covers the page, editing, unlimited QR codes, and lifetime analytics totals. Pro adds photo uploads (logo, cover and a 10-photo gallery), review capture, scheduled announcements, daily analytics trends per branch, removes BizBio branding, and shows unlimited scan counts in full.
I own two businesses. Do I need two subscriptions?
One account can own multiple pages; each page has its own plan. Branch locations of the same brand share one page and one subscription.
QR codes & reviews
How do the review QR codes work?
Each branch gets its own QR that sends customers straight to that branch's Google review form. Print them for counters; every scan is counted in your dashboard.
What happens after 1,000 scans a month on Free?
Your QR codes keep working and every scan is still counted; the dashboard just shows "1,000+" instead of the exact figure. Upgrading reveals the full number, recorded all along.
What does the Pro review flow add?
It asks the customer for a rating first: happy customers continue to Google, unhappy ones reach a private feedback form only you see.